FAQs | Alabama Shakespeare Festival


What are your Box Office hours?
The Box Office is open Monday – Saturday from 12:00 p.m. – 5:00 p.m. CST.
We stay open until 8:00 p.m. on performance nights and will open at 11:00 a.m. on Theatre In the Mind lecture Saturdays.

We are only open on Sundays if we have a performance. On performance Sundays we are open from 12:00 p.m. – 2:30 p.m. CST.

Will the Box Office be open during the holidays?
The Box Office will be closed on the following holidays:
New Year’s Day (or Monday following)
Martin Luther King, Jr. Day
Easter Day
Memorial Day
Labor Day
Thanksgiving Day
Christmas Day

How do I get my print-at-home tickets?
After making your online purchase, tickets will arrive as a PDF attachment to the e-mail address you provided in your account profile. Please note that it will be a separate email message from your order confirmation that you will also receive.
If you haven’t received the second email within 30 minutes, you may want to check your spam folder. Some personal email settings will filter the print at home ticket emails to a spam folder.

Still missing the second email with the tickets? Please let us know! Email us with your name and order number, and we’ll be glad to help.

When is your gift shop open?
The gift shop is open one hour prior to each performance and closes ten minutes after the final performance ends.

Are children admitted to the theatre?
Babes in arms and children under the age of 2 are not admitted to the theatre. Some children’s theatre productions are intended for ages lower than 3 years, and in those cases, the appropriate ages will be posted on informational materials about those productions. Please see our season guide for specific age recommendations for each play in our season.

What is the attire for a play?
You should be comfortable as you attend a play at ASF. While no dress code has been established, most of our patrons wear “dress casual” attire, similar to what one would wear for casual dining. You can expect a wide range of formality, however, as ASF is a great choice for topping off a special night out.

Can I pick up my tickets the evening of the play?
Please feel free to pick up your tickets the evening/afternoon of your performance at Will Call. If you purchase your tickets early (at least a week), they may even be mailed to your home address.

Do you offer group discounts?
Yes. Groups of ten or more may receive 10% or more off their ticket purchases. Contact Group Sales Manager Stan Thomas at 334-271-5330 or sthomas@asf.net to schedule an event for your group.

Do you offer any student discounts?
Yes. Up to an hour before curtain of any standard public performance, college students with a valid student ID can purchase a $25 Student Rush ticket in person at the Box Office.

College groups of 10 or more can get Student Rush pricing in advance. Contact Sarah Adkins at sadkins@asf.net to make a reservation.

Are the actors professional?
Yes. ASF brings in top actors from across the country belonging to Actors’ Equity Association, the union for professional actors and stage managers. The actors in the Intern Acting Company are the only non-Equity performers.

Can I meet the actors/actresses after a play?
Sometimes! Each Opening performance is followed by a dessert reception that the cast and crew are invited to attend. Also, each matinee is followed by a brief question and answer session (Talk Back) with two of the actors from the afternoon’s performance. This gives you an opportunity to speak with the actors face to face and share your ideas about the show. The actors also become part of the Montgomery community during their time at the Alabama Shakespeare Festival and spend their free time at the same restaurants, shopping centers, and movie theatres that you do, so you never know who you’ll run into.

Do you offer behind-the-scenes tours?
Yes! Backstage tours are available by request. Please contact Stan Thomas at 334-271-5330 or sthomas@asf.net for more information.

Can I have my special event at ASF?
Yes! ASF is available for individuals and organizations to rent. All rentals are subject to availability due to the ASF performance schedule. To learn more, please fill out our venue rental request form.