When You Arrive | Alabama Shakespeare Festival
1.800.841.4273 info@asf.net

When You Arrive

Box Office
Please note that the Box Office changed locations this past spring. If you follow the sidewalk from the parking lot to the theatre, the Box Office entrance is located right behind the fountain. The Box Office is open from 12:00 p.m. until 5:00 p.m. Monday – Saturday, with extended hours on performance nights and Sundays. 

The Festival Stage
Located straight ahead as you enter the Grand Lobby doors. There are four doors to the orchestra level seating, two doors upstairs to balcony seating, and accessible entrances to which an usher will be happy to guide you.

The Octagon Stage
Located downstairs and to the right with two entrances. Ushers are available to assist with accessibility.

Located in the Grand Lobby to the left of the Festival Stage entrances near the top of the stairs; it accesses the restrooms and all guest areas on the Octagon Lobby level.

Rest Rooms
Located on the lower level near the Octagon Stage.

The Patron’s Room
Patrons are invited to relax and enjoy their beverages before curtain time in the luxurious Patron’s Room located to the left of the Grand Lobby.

Curtain Times
All performances begin promptly. Latecomers will be seated at the discretion of the Front of House Manager and are not guaranteed access to their selected seats until intermission.

The quiet enjoyment of the performance (please, no talking) is greatly appreciated by your neighbors and the performers. Ushers will be available during the show and at intermission at the back and middle of the theatre should you have concerns or require assistance. All mobile devices must be turned off or turned to silent mode during the performance. If a disruption occurs, devices will be confiscated and returned following the performance. The use of cameras (including cell phone cameras) and recording devices of any kind is strictly prohibited. Devices will be confiscated and returned following the show with the appropriate files deleted.

Assisted Listening Devices
Assisted Listening Devices are available to patrons for check out in the Gift Shop.

In case you find the theatre chilly, you can borrow a blanket from our Front of House staff. All blankets must be returned before leaving the theater.

Leaving Your Seat During A Performance
Please be aware that patrons who leave their seats during the performance will be seated at the Front of House Manager’s discretion or intermission and might not be able to return to previous seats.

Help ASF conserve by reusing programs for another show or returning them to an usher or collection bin at the end of a performance.

Talk Back
We want to know what you think of us. Drop us a line at boxoffice@asf.net.

Patrons should not leave valuables in their cars and should properly secure all other items, as the Alabama Shakespeare Festival is not responsible for property that is lost, stolen, or broken.